Frequently Asked Questions

Basic information about ordering, delivery, and support.

How long does shipping take?

Orders are typically processed within 1-2 business days and delivered in 2-7 business days.

How can I track my order?

Once your order ships, we send tracking details by email so you can monitor delivery in real time.

Do you offer refunds or replacements?

If there is a shipping issue or order error, contact us within 7 days of delivery so we can review and resolve it quickly.

How can I contact support?

Email us at support@coastalpeptidelabs.com and our team will respond as soon as possible.

Where can I find lab test information?

Batch-specific test reports and COA references can be accessed from product pages and our COA section.